Responsibilites

• Represent FIME as a ticketing technical expert for AFC projects.
• Support system implementation: impact analysis, requirements definition, design review, test strategy, and deployment readiness for ABT, EMV Open Loop, Gateless Ticketing.
• Develop and maintain strong client and partner relationships.
• Ensure vendor compliance and quality of deliverables.
• Collaborate with Project Manager in technical support during workshops and meetings.
• Coordinate with team members, stakeholders, and vendors for timely delivery.
• Identify risks, develop mitigation strategies and handle design review and risk assessment.
• Manage project communication with stakeholders.
• Supervise testing, installation, post-launch activities.

Knowledge & skills

• Good understanding of the AFC ticketing market (AFC systems, payment services, key activities and stakeholders in different AFC ticketing implementations)
• Expertise in Account Based Ticketing requirements implementation
• Outstanding leadership and communication skills
• Customer oriented attitude and good interpersonal and presentation skills
• Strong analytical skills, Self-motivated committed and team player
• Completed master degree in engineering or equivalent
• Fluent English (mandatory), Arabic is a plus.